The way that we have set about delivering this quality has led to an environment where improvements to processes and systems are typically gradual and linear — focusing on reducing waste and variability. Our ability
Here are some sound pieces of advice: the more you know about a system, the better you are at predicting its behavior. If you want a large outcome, then put a large amount of effort
The Ecological Systems theory states that human development is influenced by the different types of environmental systems. Formulated by famous psychologist Urie Bronfenbrenner, this theory helps us understand why we may behave differently when we
From John Atkinson. Cause and effect analysis is quite hard. The connection between our actions and their impact can sometimes be quite obscure. Events will be explained away according to the version of history that
A family systems approach argues that in order to understand a family system we must look at the family as a whole. Two families living across the street from each other may each be comprised
Performance and training science has traditionally been deeply influenced by the mechanical conception of human beings. It conceives the organism as a machine divided into parts and performance as the sum of different qualities. But
In this excerpt from the event, 'Why Nudge?', renowned public thinker Cass Sunstein defends his groundbreaking nudge theory.
The five element theory is a way of taking a lot of information and organizing it in a way that makes it easy to understand. Used properly it becomes a way to understand complicated relationships
The significance of cognitive dissonance needs to be understood to rationalize the theory underlying social change processes. Social change in the context described might be applied within a personal or family relationship, a work organization,
We are increasingly aware that many our living systems – human and natural – are at risk today, as we face incredibly complex and interconnected challenges related to global security, environmental degradation, and inter-woven economies.
In this video Cesar Hidalgo at MIT asks intriguing questions about how social and economic systems interact. He sees networks as holding the knowledge and know-how necessary to ‘crystallise’ information into the things we use
A reminder of J Edwards Deming’s 14 points, the father of process improvement. Interesting, isn’t it, just how often these aren’t followed?
virtually all leaders believe that to stay competitive, their enterprises must learn and improve every day. But even companies revered for their dedication to continuous learning find it difficult to always practice what they preach.
Complex problems may not have solutions. You can maybe make them better or worse, but they remain unresolved and stubbornly recalcitrant. So we add another expert solution and before we know it we are entangled